When purchasing on the website, we will send you an confirmation to your email address. The order confirmation serves as a proof of purchase and it’s therefore important that you save this information.
You can chose to pay with debit and credit cards or paypal. When paying through credit and debit card we use Stripe as our payment solution and they are managing all of our banking transactions. Your payment is therefore securely handled by Stripe and starting conditions applies as soon as the card is approved. If no payments has been received after submitting your order, WALTON BLANK AB have the right to automatically cancel your order.
Orders that suffer WALTON BLANK AB in any economic damage will be reported to each authority. WALTON BLANK AB holds the right to change prices, correct incorrect prices on all orders as well as final sales. WALTON BLANK AB also holds the right to cancel a purchase and refund any amount at any time. Private Consumers have the right to return their order within 14 days from receiving the order. The right only applies in the case that the product and its original packaging can be returned in the same condition as when received. If a customer want to send back an order, they should contact WALTON BLANK AB in order to get an address to send the product to. Return shipping is paid by the consumer. If an item is damaged during transport, WALTON BLANK AB should be contacted within 14 days for information about compensation. However on pre-orders you cannot cancel an order or return a product that you have received. The customer agrees and confirms that there is a risk when making an pre-order and that there is no way of cancelling a pre-order.
There is no tax for deliveries to EU countries. Please note that all orders shipped outside the EU maybe subject to local vat and duties. Contact the local customs office in your country for more information.
The WALTON BLANK One-Year limited warranty applies to WALTON BLANK branded products sold by WALTON BLANK AB. WALTON BLANK’S warranty obligations are to the original purchaser and are limited to the terms set forth and below.
Limited Warranty terms
WALTON BLANK products is warranted against defects in materials and workmanship for a period of 10 months from the date of original purchase. If a defect arises during the Warranty period, WALTON BLANK will at first try to repair the product, if that doesn’t work, WALTON BLANK will exchange the product with a product equivalent to the product it replaces. At last WALTON BLANK will refund the original purchase price excluded taxes and shipping costs.
Exclusions and limitations
This Warranty excludes the following: (1) normal depletion of consumable parts such as batteries. (2) Normal wear and tear and cosmetic damage. (3) Defects or damage caused by misuse, accident, collision, fire, spillage of food, alteration, neglect, abuse, modification, improper or unauthorized repair, and if the warranty is not submitted along with the product. (4) Damage caused by operating the Jogab outside the the permitted or intended uses described by WALTON BLANK.
WALTON BLANK does not warrant that it will be able to repair or replace any product under this warranty without risk/loss of information on the product. In no event shall WALTON BLANK be liable for loss or damage.
This Warranty shall not apply to fraud, fraudulent misrepresentation, intentional misconduct, gross negligence and or culpable contractual obligations. Damages claims based on deceptive attempt will end the warranty validity instantly.
Please contact us and specify your name, address, order number and write a detailed description of the defect.
WALTON BLANK AB will save some of your data to fulfill your purchase. WALTON BLANK AB treats all personal information confidential.
WALTON BLANK AB has the right to adjust prices, involve additional cost and change product information without notice. We reserve the right for any errors that may appear on the website and cannot guarantee that all pictures accurately reflect the true appearance of the product. All pictures should be seen as illustrations only, and does not guarantee correct appearance.
When the product is under development, we can not guarantee that the design or specification that appear on the website or social media to reflect the true design or specification of the product. We reserve the right to change any specification or design of the product without any further notice.
The customer has no right to complain about any changes being made to the product. The customer understand that the product specification or design can change. The customer will accept the final product no matter what happens.
DELIVERY & CANCELLATIONS
WALTON BLANK AB offers free shipping worldwide. Deliveries are made in cooperation with world’s leading shipping companies. You have the right to cancel purchases and return delivered products by contacting WALTON BLANK AB within 14 days from receiving the products, provided that the products are unpacked and in the same condition as when you received them. However, the cost and risk for transporting the returned products to WALTON BLANK will be on you. Cancellation is not valid until the customer has confirmed it with WALTON BLANK AB. However on pre-orders you cannot cancel an order or return a product that you have received. The customer agrees and confirms that there is a risk when making an pre-order and that there is no way of cancelling a pre-order.
Pre-ordered products means that the product is under development and the money that we receive from pre-orders is being used to develop the product. On pre-orders you cannot cancel an order or return a product that you have received. The customer agrees and confirms that there is a risk when making an pre-order and that there is no way of cancelling a pre-order.
It is important that you as a customer carefully check your products when you receive your shipment in order to verify that the products are not damaged. If your product is damaged from transport, you must report this as soon as possible to the carrier. If you receive your item and it does not match the one you ordered, you shall contact us within 14 days from receiving the product. Any complaints shall be made to WALTON BLANK AB through our contact information on the website. Please supply the order number and the reason for complaint and we’ll get back to you as soon as we can. It is in all types of returns extremely important that the product is packaged in such a way that it cannot be damaged during transport. WALTON BLANK AB has the right to replace defective goods with goods of the same model.
WALTON BLANK AB responsibility for errors in connection to delivery is limited. WALTON BLANK AB bears no direct or indirect responsibility for example, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm.
WALTON BLANK AB shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. The release factor should be considered include government intervention, new / amended legislation, lack of state, war, fire, flood, labor disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers and the company is exposed to criminal activity that affects activities.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights such as trademarks and copyright on the website are owned by WALTON BLANK AB. Any use of its content, including copying or storing such content other than for your own personal, non-commercial use, is prohibited without the permission of WALTON BLANK AB.
WALTON BLANK AB may use user generated content on the website from for example social media applications. WALTON BLANK AB does not claim any ownership in rights in such content and take no legal responsibility for it.
RETENTION OF TITLE
All products remain in WALTON BLANK AB property until full payment is made.
All attempts at fraud are reported to the police and WALTON BLANK AB reserves the right to cancel the purchase if any suspicion is raised.
GOVERNING LAW AND JURISDICTION
WALTON BLANK AB changes its terms and condition on occasion. It is therefore important for you to periodically visit this page to review the current terms and condition which you are bound to.